Returns

If a product does not meet your expectations, please contact us in advance to request and coordinate the return. 

E-mail: info@botanicalspirits.ch

Prerequisite for a successful return to be credited is that the items is unopened and in its original packaging.

The sender is responsible for the return costs, unless:

1.      You have received the wrong article

2.     Incorrect information was given in the online shop

3.     The items is defective or incomplete